Frequently Asked Questions

Our custom earplugs cost between $179 and $249 per pair, depending on the model of hearing protector chosen. For example, protectors with acoustic filters are more expensive than those without.

Our custom earplugs are made from high-quality, hypoallergenic, non-porous and safe medical silicone. Silicone is ideal for earplugs thanks to its flexibility and durability. It's soft, natural-feeling and easy to insert, yet strong enough for regular use. Designed for your comfort and protection, our silicone earplugs are high quality, easy to clean and maintain, guaranteeing years of satisfaction.

Custom earplugs can last up to 5 years. However, the shape of your ears may change in the meantime, requiring replacement.

Custom earplugs are versatile. Whether you're shooting a rifle, playing your musical instrument or swimming, they protect your hearing. Customize them with a filter to attenuate certain sounds. For example, hunting filters let through soft sounds, but reduce the loud noises of gunshots.

3dB lab offers specialized earplugs for hunting, noise, music, motorcycling, air travel, sleeping, swimming, sensitive ears and dentists.

Several filters are available to provide the right level of hearing protection. A high level of attenuation is required for very noisy activities, while a lower level of attenuation is recommended for less intense noise. Whatever the level of attenuation chosen, the filters are designed to maintain a balanced listening experience. It is therefore important to choose the level of attenuation according to the ambient noise.

3dB lab simplifies your choice by offering specialized products for different needs.

Yes, you can purchase an additional acoustic filter and change your filter using the included removal tool. What's more, if you're within the first 30 days of purchase, you can request a filter change from our team.

We offer 5 options:

We deliver the custom earplugs within 10 working days of receiving the ear impressions at our lab.

The process is simple, and takes just 5 steps:

1. Shop for the earplug of your choice, available exclusively on ODYO Shop.
2. Add a personal touch! Color, acoustic filters, cords and personalized text are optional.
3. Make an appointment with us or one of our partner clinics to have your ear impressions taken. You can also send us your ear impressions if you've had them done elsewhere.
4. 3dB lab then produces your plugs using a digital process that takes advantage of artificial intelligence and 3D technology.
5. Receive your custom earplugs in person or by mail in just 10 working days.

For more information on this subject, visit the dedicated page to find out how to order your custom earplugs.

Nothing special: earwax is rarely a problem during ear impression appointments. However, if you have a tendency to produce excessive earwax in your ears, earwax removal may be necessary before completing the impressions.

If we have your ear impressions from 3 years ago or less, we can make new earplugs without taking new impressions. Place your order online and ensure to mention that you have already had earplugs with us.

If your earplugs aren't comfortable or if there's a problem with the fit, don't worry, we offer adjustments at our Montreal facility located at 333 Chabanel Street West.

You can also send your earplugs by mail, along with a fitting form indicating the location of the discomfort or pain. Our technical staff will adjust the earplugs accordingly.

For more information on our after-sales service, visit our dedicated page.